AFTER SALES & TECHNICAL SUPPORT
End-to-end plant installation, on-site commissioning, OEM spare parts delivery, and rapid 48-hour response maintenance worldwide.
Guarantee to Repair, Replace & Return
Firm commitment to product quality, backed by explicit contractual guarantees on all manufactured equipment.
48-Hour Engineer Response SLA
Service engineer reaches within 48 hours anywhere in India and within 7 days for global installations.
100% In-House OEM Standards
All spare parts and replacement components are produced in our ISO 9001:2008 certified foundry and CNC machine shop.
24/7 Dedicated Technical Support
Direct access to senior mechanical & electrical engineers for real-time troubleshooting and plant guidance.
RELIABLE SERVICE BUILT AROUND YOUR UPTIME
We provide specialized technical services to assist our clients in selecting the most appropriate crushing gear and executing every project with optimal machine design. Our equipment and support services ensure your infrastructure operates efficiently with maximum throughput.
We stand firmly by our Guarantee to Repair, Replace, and Return. With three core assurances—Assurance of Product Quality, Credible Contracts, and Excellent Service—we provide prompt resolution to any technical issue on-site.
On-Site Plant Fine-Tuning
OUR 3-STAGE SERVICE LIFECYCLE
Kingson Pre-Sales Consultancy
Rational Equipment Selection & Custom Plant Design
We act as a technical defense consultant and right-hand partner to our clients, empowering them to make rational, high-ROI equipment choices.
- Technical site survey & material hardness assessment
- Custom crusher model & plant layout selection
- Process flow simulation & TPH optimization
- Bespoke engineering tailored to specific site geology
Services During The Sale
Pre-Delivery Inspection (PDI) & Plan Finalization
Rigorous quality verification protocols ensure complete peace of mind before equipment dispatch from our manufacturing plant.
- 100% Factory Pre-Delivery Inspection (PDI)
- Civil foundation drawing & electrical schematics alignment
- Client inspection sign-off before dispatch
- Logistics planning & safe heavy machinery transport
Service After Sale & Maintenance
On-Site Installation, Training & Lifelong Support
Our field service engineers remain dedicated to your operational success throughout the complete working lifecycle of your equipment.
- On-site erection, alignment & trial run fine-tuning
- Comprehensive hands-on operator & technician training
- Scheduled preventive health audits & oil sampling
- Rapid on-site troubleshooting & 48-hour response SLA
SPECIALIZED SERVICE OFFERINGS
After-Sales Technical Service
48-Hour Response Anywhere In India
We provide specialized technical service to assist our clients in keeping their plant operating at peak efficiency. As soon as a service request is logged, our certified engineer is dispatched within 48 hours anywhere in India and within a week to any international site.
REACH OUR AFTER-SALES TECHNICAL DESK
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